The hotel offers amenities for your comfortable stay and unforgettable experiences
Free Wi-Fi
Free Wi-Fi in rooms
Parking
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Sports & Fitness
Billiard tables
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Jacuzzi
Room features
Free Wi-Fi in rooms
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
In-room computer
HBO available
Direct dial telephone
Mobile phone charger
CD player
AM/FM alarm clock
Show more
Location
411 Queen Street,
Auckland,
New Zealand,
1025,
Auckland Region
Map view
street view
411 Queen Street,
Auckland,
New Zealand,
1025,
Auckland Region
City landmarks
Tower
SkyTower
1.0
km
Park
Auckland War Memorial Museum
2.2
km
Gallery
Auckland Art Gallery Toi o Tamaki
1.3
km
Square
Aotea Square
1.0
km
Theatre
Aotea Centre
1.0
km
Park
Albert Park
1.3
km
Public Building
Auckland Town Hall
1.0
km
Event hall
SKYCITY Auckland Convention Centre
1.0
km
Viaduct Harbour Ave
Viaduct Harbour
2.3
km
Square
Vulcan Lane
1.3
km
Mountain
Mount Eden
2.3
km
Museum
New Zealand Maritime Museum
2.3
km
Stadium
Spark Arena
2.2
km
Shopping Area
Victoria Park Market
1.7
km
Church
St Patrick's Cathedral
1.0
km
Church
St. Paul's Church
660 m
Church
St Matthew-in-the-City Church
770 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
870 m
Park
Western Park
1.3
km
Park
Domain Wintergardens
1.1
km
Library
Central City Library
1.3
km
Park Road
Auckland Domain
1.1
km
Event hall
SKYCITY Auckland
1.0
km
Newmarket
2.0
km
Square
Takutai Square
1.8
km
Level 3 130 Quay Street Waitemata Harbour
Britomart
1.8
km
Park
Myers Park
1.0
km
Nearby
Auckland CentralNew Zealand
Queen Street
360 m
Church
The Baptist Tabernacle
360 m
Church
Pitt Street Methodist Church
360 m
Restaurants
Korean Bbq Buffet
70 m
492 Queen Street
The Burgerie
150 m
95 Karangahape Road
Kati Grill
150 m
146 Karangahape Road
Sal's
230 m
183 Karangahape Road
Acho's
220 m
11/183 Karangahape Rord St Kevins Arcade
Betsia Kebabs and Chargrilled Burgers
200 m
199 Symonds Street Eden Terrace
Nata Portuguese Bakery
400 m
Unit 5
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Pricey dining
Booking confusion
7.6/10
Very good
Rooms
7.0
Location
8.5
Service
7.7
Dining
7.2
Guest reviews
7.6/10
based on 11 reviews
7.4
7.4/10 based on 4377 reviews
David
United Kingdom,
May
2024
6.6/10
The hotel is conveniently located on Upper Queen St with easy access to everything within walking distance, despite a bit of a steep climb. The rooms are marginally smaller but well-equipped with essentials like a basin, small table, heater, and a mini fridge. The staff was a mix of helpful and obstructive at times. The dining options, while fairly good, had bland choices and strange pricing. Overall, the stay offered mixed feelings of comfort and inconvenience.
Rooms
7.0
The rooms were spacious and had facilities for tea and coffee, making them a fine size for one person. Priced right for the amenities provided.
Service
6.0
The service had moments of being wonderfully helpful but also came off a bit rude and unwelcoming at times.
Location
8.0
The location was great, with everything within walking distance albeit a bit steep to get to the hotel. Convenient for filling the electric kettle and morning routines.
Dining
6.0
The dining experience had a fairly good collection but left room for improvement with more variety and better pricing.
Facilities
6.0
The facilities met basic needs but lacked standout features.
Stanley
United Kingdom,
February
2024
7.6/10
The hotel is situated in an ideal location in the city center, making it affordable and close to many restaurants. The rooms were unexpectedly checked for an extra person in the middle of the night, which was unsettling, but they were clean and had a hint of tobacco smell. The shared toilet & shower situation was inconvenient, especially after realizing I ended up booking 3 rooms instead of 2.
Rooms
7.0
The rooms, despite the inconvenience with the booking and shared facilities, were clean and comfortable, with a slight tobacco smell lingering.
Service
8.0
The staff made me feel at home and were as helpful as always, even in the face of the booking confusion. The desk staff were accommodating to my concerns.
Location
9.0
The hotel's location is excellent for exploring the city, being a short walk to quirky dining places and a convenient stop for buses heading to the city center. Additionally, it is close to museums in Auckland.
Dining
6.0
The dining experience was a bit of a letdown as it was expensive for what it offered, and service was a little slow. However, a fine gentleman added a touch of charm to the dining experience, and local fish was a highlight.
Facilities
Great location
Pricey dining
Mike
United Kingdom,
November
2023
7.6/10
The hotel is in a central location in Auckland, offering easy access to public transportation, shops, and restaurants. The rooms were a bit small for three people and lacked air conditioning, but the service was friendly and helpful. The dining options were convenient but slightly pricey for the variety available. The hotel contained cozy reading areas and large sofas for guests, but the unexpected alarm activation due to shower steam was a downside.
Rooms
6.0
The room was a bit small for three people and lacked air conditioning.
Service
8.0
The service was really nice, friendly, and helpful.
Location
9.0
The location couldn't have been better for us, near the town centre in central Auckland.
Dining
7.0
The dining experience was slightly expensive for the available choice/variety.
Facilities
8.0
The hotel offered cozy reading areas with large sofas for guests.
Richard
United Kingdom,
November
2023
8.0/10
The hotel had a small but clean room with a bed suitable for two people. The service was amazing, with very friendly and efficient staff. The location was excellent for exploring Auckland, close to public transportation and dining options. The dining experience was good with delicious options available. Overall, a decent value for the price paid.
Rooms
7.0
The room was small and basic but kept very clean.
Service
9.0
The staff were exceptionally amazing and friendly.
Location
8.0
The hotel's location was really accessible to bus stops and affordable eating areas.
Dining
8.0
The dining experience was very good with delicious options.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
Emma
United States,
October
2023
7.8/10
My stay at the hotel was overall pleasant. The rooms were clean and had comfortable beds, with amenities like a TV, fridge, and a clean bathroom. However, the room size was slightly small but suitable for our weekend stay. The hotel's location was convenient, being centrally located for city activities. The service, though not very friendly, was adequate. The dining experience was excellent, offering convenient options for airport drop-off and city access. However, the price for the skybus service to and from the airport was somewhat high.
Rooms
8.0
The rooms were clean and comfortable with all necessary amenities.
Service
6.0
The service was not particularly friendly but met basic needs.
Location
9.0
The location was perfect for accessing city activities and public transportation.
Dining
8.0
The dining options were excellent, especially for airport access.
Facilities
Ian
United Kingdom,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were very noisy, making it hard to rest peacefully, but they were open and available for breakfast, equipped with a basin and coffee station. I did get woken up a bit due to the noise levels.
Rooms
6.0
I found the rooms to be very noisy, and I could hear everything going on in the hallway.
Service
7.0
The staff were so welcoming and accommodating, making my stay enjoyable. However, they took an extra payment off my card, which was unexpected.
Location
8.0
The location was good, close to restaurants, shops, and ferry terminals. It offered what I needed for my stay in Auckland, and I felt safe walking around, especially near K Road.
Dining
9.0
The dining experience exceeded my expectations, providing tasty options that met my needs well.
Facilities
7.0
The facilities were average, nothing exceptional but met basic needs. Overall, my stay was decent.
Wayne
United States,
September
2023
7.8/10
The hotel is located in Upper Queen Street, making it a major hub for exploring the city with many nearby restaurants. The rooms, while a bit dated, were clean and comfortable. The service was top-notch, with hardworking and efficient staff. Unfortunately, the dining options were affected by restrictions during my stay, but overall, it was good value for money.
Rooms
7.0
The rooms were a bit dated but clean and comfortable.
Service
9.0
The staff were very helpful, friendly, and efficient. They even sent a door wedge to our room promptly.
Location
8.0
The hotel's location on Upper Queen Street allowed for easy exploration on foot to various attractions and restaurants.
Dining
7.0
Unfortunately, the restaurant was closed during my stay due to restrictions, but I found the dining experience to be value for money.
Facilities
8.0
The hotel had convenient in-and-out area and was close to the city center.
Alex
United States,
August
2023
7.4/10
I stayed at this hotel and found it to be a conveniently located spot with friendly staff. The rooms were on the smaller side, and the beds were not the most comfortable, but the overall simplicity and cleanliness made the stay decent. The service was efficient and accommodating. The location was central and close to various amenities, making it ideal for my needs. The dining options were satisfactory, but the early morning hunger due to the late breakfast start was a downside.
Rooms
7.0
The room was small but clean and simple, with a double bed and basic amenities.
Service
8.0
The staff were friendly and helpful throughout my stay.
Location
9.0
The hotel's central location near bus stops and eateries was very convenient for my travels.
Dining
6.0
The breakfast options were limited, starting later than preferred, leaving me hungry for an early start.
Facilities
7.0
The hotel had basic facilities but lacked some amenities compared to larger establishments.
Elizabeth
United Kingdom,
May
2023
8.2/10
The hotel is conveniently located in central Auckland on Queen Street, making it a good value option with easy access to transportation. However, the rooms aren't soundproofed and some staff members were not as friendly as others. The dining experience was excellent and set me up for exploring Auckland.
Rooms
8.0
My room, despite not being ready until 14:30, was spacious with 2 very comfy beds. The small tea/coffee making facilities and shower room met my needs comfortably.
Service
7.0
The service was a mix - some staff were friendly and helpful at all times, but there was one super rude encounter with the night shift guy. Overall, check-in was prompt.
Location
9.0
The hotel's location is convenient right on Queen Street, walkable from town, and close to the Sky Bus stop from the airport. It offers a great value option if you can get a deal here.
Dining
9.0
The dining experience was amazing with a great collection to choose from. The hot drink machine was more than I needed and set me up for all the walking I did around Auckland.
Facilities
8.0
The hotel had great facilities overall, providing everything I needed for a comfortable stay.
convenient location
non-soundproofed rooms
Aaron
United Kingdom,
May
2023
7.6/10
The hotel is conveniently located in the CBD, making it a good place to stay for a few days in Auckland. The rooms were clean and comfortable, but looked nothing like the photos online. The staff were friendly and helpful, although the dining options were slightly expensive for the variety available.
Rooms
7.0
The rooms were clean and comfortable, although old and the base was badly stained.
Service
9.0
The staff were very helpful, professional, and pleasant.
Location
8.0
The hotel is right in the CBD, making it a good place to stay for a few days in Auckland.
Dining
6.0
The dining was slightly expensive for the variety available.
Facilities
8.0
The hotel offers dinner and breakfast service onsite.
Stefan
United Kingdom,
May
2023
7.8/10
The hotel offers decent-sized rooms that were only serviced once in 4 nights but are relatively quiet. The inside restaurant and bar are a bit small. The service is friendly with modern, simple, and clean facilities; however, some improvement could be made, including more help with the cash register. The central location is great for travel and work, with paid parking available. The dining options are good but not outstanding, with plenty of cafes nearby. The hotel has a nice little smoking area and is cozy and close to everything.
Rooms
7.0
The rooms are of a fairly decent size and relatively quiet.
Service
8.0
The service was friendly and daily room cleaning with replenished towels and toiletries were provided.
Location
9.0
The central location is ideal for travel and work, with paid parking available.
Dining
7.0
The dining had good choices, but the experience wasn't exceptional, with plenty of cafes nearby.
Facilities
8.0
The facilities are modern and cozy, with a nice little smoking area.
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